Effective Date: March 2026
D Angelo Hoover LLC DBA Junk In Da Truck ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request an estimate, or use our junk removal services.
1. Information We Collect
We collect information that you voluntarily provide to us when interacting with our business. This may include:
Contact Information: Your name, email address, phone number, and physical address/service location.
Photographs and Video/Audio Recordings: With your explicit consent as outlined in our Terms and Conditions, we may capture photos or videos of the service being performed on your property for quality assurance and marketing purposes.
Service Details: Photographs of items you need removed, descriptions of the job, and the date/time of your requested service.
Payment Information: When you make a payment electronically, your payment details are processed directly by our secure third-party payment processors. We do not store your full credit card numbers or bank account details on our servers.
Website Usage Data: If you visit our website, we may automatically collect basic information such as your IP address, browser type, and how you interact with our site, often using cookies.
2. How We Use Your Information
We use the information we collect to operate our business and provide you with excellent service. Specifically, we use it to:
Provide accurate estimates and schedule your junk removal appointments.
Communicate with you regarding your service, including arrival times and invoices.
Process your payments securely.
Send you marketing communications and promotional offers (only if you have opted in).
Improve our website, services, and overall customer experience.
3. How We Share Your Information
Protecting your data is important to us. We will never sell, rent, or trade your personal contact information to third parties for their own marketing purposes. We only share your information in the following limited circumstances:
Service Providers: We may share necessary data with trusted third-party platforms that help us run our business (e.g., payment processors, scheduling software, email/text marketing platforms). These providers are only authorized to use your information to perform services on our behalf.
Business Transfers: If D Angelo Hoover LLC DBA Junk In Da Truck is ever sold, merged, or acquired by another company, your personal information will be transferred as a standard business asset to the new owners so your service history can continue uninterrupted.
Legal Obligations: We may disclose your information if required to do so by law, court order, or to protect the rights, property, or safety of our business, our employees, or others.
4. Your Choices and Opting Out
You have full control over the marketing communications you receive from us.
Text Messages: You can opt out of promotional text messages at any time by replying "STOP" to any message you receive from us. You will receive one confirmation message and no further marketing texts.
Emails: You can unsubscribe from our marketing emails by clicking the "Unsubscribe" link at the bottom of any email.
Direct Contact: You may also contact us directly to request removal from our marketing lists.
Please note that even if you opt out of marketing, we will still send you transactional messages regarding your active estimates, scheduled appointments, or billing.
5. Data Retention
We retain your personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve any disputes. Customer records are generally retained for a minimum of 5 years from the date of last service. You may request deletion of your information at any time by contacting us directly, subject to our legal record-keeping obligations.
6. Your Rights (Florida Residents)
As a Florida resident, you have the following rights regarding your personal information:
Right to Know: You may request a summary of the personal information we hold about you.
Right to Correct: You may request that we correct inaccurate information in our records.
Right to Delete: You may request deletion of your personal information, subject to our legal obligations to retain certain records.
Right to Opt Out: You may opt out of marketing communications at any time as described in Section 4.
To exercise any of these rights, contact us using the information in Section 9. We will respond to verified requests within 30 days.
7. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site usage. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website. We do not currently respond to "Do Not Track" browser signals, but we will update this policy if that changes.
8. Data Security
We implement reasonable and standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by Florida law (Florida Statute §501.171).
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.
10. Third-Party Links
Our website or communications may contain links to third-party websites or platforms (e.g., payment processors, social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. When we make material changes, we will update the Effective Date at the top of this page. Continued use of our services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Business: D Angelo Hoover LLC DBA Junk In Da Truck
Email: info@junkindatruck.com
Phone: (772) 494-5048
Website: JunkinDatruck.com